Manufacturers

Store Policies

Returns

We're Here to Help, being refillers and using our own products helps US to Help Others very efficiently we generally will replace components that need it, we generally will TRAIN our customers on efficient usage of any product sold.

Please use our new KnowledgeBased System on the Support Tab and if you don't find an answer Call Us or Email Us!

Actually need a return?

  • InkJetCarts will require and issue an RMA any returns received without an RMA will not be processed
  • Inks are Non-returnable for any reason
  • Exchanges are swiftly processed and our commercial rate shipping handles return processing faster and at discounts to Carrier rates
  • Damages and defects are generally replaced by us at no charge (including shipping), however tech support interaction is required
  • Shipping and handling is non-refundable for any reason
  • inkJetCarts will inspect all returns prior to issuance of any refunds
  • 15% restocking fees applies to all returns based on order cancellation and the return product must be in original packaging, upopened and unused
  • Need Help or support?

    Call us toll free 888.465.9979 Direct/Local 908.431.0145 or email us at [email protected] we are thorough and have knowledge on ALL systems even our competitors.

    InkJetCarts ships international orders daily

    International inquiries please use the always on shopping cart and shipping estimator as it is very accurate. Generally USPS Postal services are the least inexpensive rates, but DHL/FEDEX/UPS international services are also available, just email us.

    Rates are estimates only based on Prepaid service. Please Note: Shipping rates quoted are estimates based on the information you have supplied. Shipping rates quoted do not include duties, taxes or other non-routine customs brokerage charges. Other shipping charges, surcharges or accessorial charges also may apply. Your final shipping charge may differ based on your shipper characteristics and the characteristics of, and services requested for, packages actually tendered to US. Rates quoted here are based on published rates. Rates and service may vary at retail locations.

    Other Notes on shipping please use the "business address" ONLY when your business is truly on a commercial route. There are many businesses that operate in residential areas and you need to select residential. InkJetCarts does review your choices and if your order is sent to a residence you will be charged the residential rates. InkJetCarts reserves the right to edit your total order to include these charges, if necessary.

    We protect our customer data

    We would prefer you to create an account for data capture. InkJetCarts regularly purges OLD information on our website for security reason. Yes the site is SSL protected but we PROTECT our customer data.

    InkJetCarts will further protect your email address. InkJetCarts does NOT SPAM, ADVERTISE or SHARE or SELL your addresses. Some (very few) of our customers actually complain that we do NOT send regular emails. If you need anything, call or email us we WILL REPLY. We will NOT however send unwarranted/unsolicited emails.